🔝 Software Won't Update

The software will not update or may not see a new update is available. To update, first determine which version of the software you are running.

Locate the software version:

Version 3: If you are on Version 2021.1 or greater:

1. Important: Restart your computer.

2. Navigate to the File Explorer and click to Show Hidden Items.

3. Double click the ProgramData folder. Then delete the entire Structure Studios folder.

4. Open the software directly from the installation folder instead of a shortcut.

Head to C:\StructureStudios\Structure and double click the software icon to open the program.

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Version 2: Are you on 2.601 or greater or 2.52 or less?

If you are on Version 2.601 or greater:

1. Important: Restart your computer.

2. Navigate to the File Explorer and click to Show Hidden Items.

3. Double click the ProgramData folder. Then delete the entire Structure Studios folder.

4. Open the software directly from the installation folder instead of a shortcut.

Head to C:\StructureStudios\SE3D20 and double click the software icon to open the program.

If you are on Version 2.52 or less:

1. Important: First, delete any previously downloaded installation files.

Step 1: Click on the File Explorer.

Step 2: Open your Downloads Folder.

Step 3: Delete the SSDownloader.exe file.

Step 4: Open your Documents Folder.

Step 5: Delete the SSdownloader folder.
 

2. Reinstall the Software.

Step 1: Go to Apps and Features.

Step 2: Select “Structure Studios SE3D” and click Uninstall.

Step 3: Reinstall: Click here to download the software.

Step 4: Follow the on-screen prompts once the installation files have downloaded.

That's it! After you follow the on-screen prompts, your software will be up to date.

Click on the software icon to begin using the updated version — all of your personal files will be ready for you!