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๐Ÿ” Software Won't Update

The software will not update or may not see a new update is available. To update, first determine which version of the software you are running.

Locate the software version:

The version number is displayed on the bottom left of your start screen.

Version 3: If you are on Version 2021.1 or greater:

V3 Start Screen

1. Important: Restart your computer.

2. Navigate to the File Explorer and click to Show Hidden Items.

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3. Double click the ProgramData folder. Then delete the entire Structure Studios folder.

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WARNING: Only delete the Structure Studios folder in Program Data to force the software to download the necessary update files.


4. Open the software directly from the installation folder instead of a shortcut.

Head to C:\StructureStudios\Structure and double click the software icon to open the program.


Version 2: Are you on 2.601 or greater or 2.52 or less?

If you are on Version 2.601 or greater:

1. Important: Restart your computer.

2. Navigate to the File Explorer and click to Show Hidden Items.

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3. Double click the ProgramData folder. Then delete the entire Structure Studios folder.

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WARNING: Only delete the Structure Studios folder in Program Data to force the software to download the necessary update files.

4. Open the software directly from the installation folder instead of a shortcut.

Head to C:\StructureStudios\SE3D20 and double click the software icon to open the program.

If you are on Version 2.52 or less:

1. Important: First, delete any previously downloaded installation files.

Step 1: Click on the File Explorer.

windows icon

Step 2: Open your Downloads Folder.

Step 3: Delete the SSDownloader.exe file.

Step 4: Open your Documents Folder.

Step 5: Delete the SSdownloader folder.
 

2. Reinstall the Software.

Step 1: Go to Apps and Features.

Step 2: Select โ€œStructure Studios SE3Dโ€ and click Uninstall.

Note: Your personal design files, templates, and screenshots will all remain safe. 

Step 3: Reinstall: Click here to download the software.

Step 4: Follow the on-screen prompts once the installation files have downloaded.


That's it! After you follow the on-screen prompts, your software will be up to date.

Click on the software icon to begin using the updated version โ€” all of your personal files will be ready for you!